CRM Is Not A Four Letter Word.
Posted on September 3rd, 2008 by admin
Customer Relationship Management article from Retail specialist Peter Ryan. Fits nicely with the principles of engagement as a tool for increasing customer value.
Red Communication Australia: CRM Is Not A Four Letter Word.
![[Digg]](http://cdn1.diggstatic.com/img/favicon.a015f25c.ico){kind=small}
![[del.icio.us]](http://images.del.icio.us/static/img/delicious.small.gif){kind=small}
Discussion Area - Leave a Comment